Welcome to The Neocommerce. By accessing or using our website (www.theneocommerce.com), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you must not use our website.
1. General Terms
1.1. Acceptance of Terms: By using this website, you accept and agree to be bound by these terms and conditions. If you do not agree, please do not use our website.
1.2. Modifications: We reserve the right to modify these terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.
1.3. Eligibility: To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian.
2. FASTag Services
2.1. Purchase and Activation: When you purchase a FASTag from our website, you are required to provide accurate vehicle details and upload necessary documents for verification and activation.
2.2. Document Verification: All documents submitted for FASTag activation are subject to verification. We reserve the right to reject any application if the documents provided are found to be invalid or incomplete.
2.3. Activation Timeframe: FASTag activation typically takes between 24-48 hours after the submission of all required documents. This timeframe may vary depending on the volume of requests or other factors beyond our control.
2.4. Usage of FASTag: Once activated, the FASTag is non-transferable and can only be used with the vehicle for which it was purchased. The customer is solely responsible for maintaining adequate balance in their FASTag account.
3. Product Purchases
3.1. Product Availability: All products listed on our website are subject to availability. We reserve the right to limit quantities available for purchase or discontinue any product at any time without notice.
3.2. Pricing: Prices for products are listed in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
3.3. Payment: Payments for all purchases must be made through the payment methods provided on our website. We do not store any payment information on our servers.
3.4. Shipping: We aim to deliver products within the estimated timeframe mentioned on the website. However, delivery times may vary depending on location and unforeseen circumstances. We are not responsible for delays caused by third-party shipping providers.
3.5. Returns and Refunds: We accept returns of products within 7 days of delivery if the product is defective or not as described. Refunds will be processed within 14 working days after receiving the returned item. The refund will be credited to the original payment method used during the purchase.
4. User Account
4.1. Account Creation: To use certain services, you may be required to create an account. You agree to provide accurate and complete information during the registration process.
4.2. Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
4.3. Account Termination: We reserve the right to terminate your account or restrict your access to the website at our discretion, without notice, if we suspect any fraudulent or illegal activity.
5. Privacy Policy
5.1. Data Collection: By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
5.2. Document Security: All documents uploaded for FASTag activation are securely stored and encrypted. We do not share your documents with third parties, except for the necessary authorities required for FASTag activation.
6. Intellectual Property
6.1. Ownership: All content on this website, including text, graphics, logos, and images, is the property of The Neocommerce or its content suppliers and is protected by copyright and trademark laws.
6.2. Restrictions: You may not reproduce, distribute, or modify any content from this website without our prior written consent.
7. Limitation of Liability
7.1. General Liability: The Neocommerce is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, services, or products.
7.2. Service Interruptions: We do not guarantee uninterrupted or error-free access to our website or services. We reserve the right to modify or discontinue our services at any time without prior notice.
8. Governing Law and Jurisdiction
8.1. Applicable Law: These terms and conditions are governed by and construed in accordance with the laws of India.
8.2. Jurisdiction: Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
9. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Email: support@theneocommerce.com
Phone : +91 8000758941